Pension Opera Suites I Self Check In

We had a wonderful stay at Opera Suites Vienna. The location is simply perfect—right in the heart of Vienna, with all the main attractions just a short walk away. We went to the opera, which is only 100 meters from the hotel—an incredibly convenient experience! The room was very clean and comfortable, with thoughtful little details like earplugs, which made our stay even more pleasant. Everything was spotless and well-maintained. What truly sets this hotel apart is the exceptional service. We left Vienna for a ski trip to Saalbach, and my son accidentally forgot his toiletry bag with his contact lenses in the room. Without his lenses, he couldn’t ski. I reached out to the hotel, and Nicole immediately took action. She found the bag through housekeeping and sent it to our hotel in Saalbach the very next day. What’s even more amazing—she didn’t charge us anything for the shipping and did it completely out of kindness. This level of care and hospitality is rare, and we are truly grateful. Highly recommended!

Great location for a weekend getaway. Host was responsive, sent thorough instructions, and quickly answered the phone and walked us through using the keypad when we arrived. Beds were the most comfortable we've had in Europe. Because of the privileged location, and depending on what room you select, you may hear street noise. Host left earplugs by the bedside which was a thoughtful touch. I also appreciated the coffee machine, plates, cutlery, coffee cups, glasses. Small lift is an added bonus especially when bringing up luggage. I would stay again and recommend to others.

excellent location and self checkin went well (but bear in mind, because it’s an electronic system, you absolutely must wait for 3:00 to check in). quiet, comfortable.

We loved the location of this property! Very central to all points of interest, stores, restaurants and public transportation. Conveniently located at the beginning/end of a pedestrian zone.

Beautiful, traditional European style making you feel you're really in Europe. Lots of water, teas, coffees and sweet treats which were a nice touch. Also loved that the hotel wrote a personalised note to welcome me!